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Secret Shopper / Audit

Bar Secret Shop and audit

Assess and Improve Your Guests Experiences

Two young cheerful workers of classy restaurant or cafeteria meeting guests

We'll Shop your Establishment

The primary reasons why the customer declares a successful visit to your establishment are customer service, food quality, wait staff, value and overall experience. These key areas are the yardsticks by which any establishment in the Hospitality Industry assesses performance.

Sadly, many businesses which provide Secret Shopping Services select random employees or individuals who are pulled from a random pool of applicants. These secret shoppers have very little experience in the industry, so they’re often caught in the excitement of getting paid to eat for free. 786-Bartend only hires the best hospitality professionals for to work under our wing.

Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.

Paul Hawken

The Benefits of 786-Bartend’s Secret Shopper Service

  • Customized recommendations made by qualified professionals to meet the unique needs of your particular business
  • Unparalleled service and support
  • Reliable and accurate reports, combined with a meeting to discuss your unique desires

At 786-Bartend, we pride ourselves on our knowledge of the industry. We strive to be the best in the market, and we’ll always go to great lengths to understand your company and offer expert insight, guaranteed to increase your profitability. We’ve put together an extremely experienced team of professionals and given thousands more a better chance to enhance their business through our expertise.

  • Staff Efficiency
  • Profit Pouring
  • Cocktail Execution
  • Theft Prevention
  • Food Presentation
  • Kitchen Execution
  • Cleanliness
  • Sequences of Service
  • Staff Integrity

We recognize the fact that each business is distinct, with its own needs, and we strive to provide business solutions that will be tailored to the specific requirements of each company that we work with. You will receive a detailed report following the completion of your project that will showcase our personnel’ work and result in an in-person meeting with an industry expert.

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Why Work With 786-Bartend?

Our staff has a tried-and-true history of reducing liquor costs. We don’t just suggest you make a decision, we discuss real-world solutions and show you how to implement them. We share our knowledge of the best practices from the top venues in your market. There are no contracts to sign, and we are here to work as needed, not a day longer.

Contact Us

Just The Basics

We'll shop your establishment and provide a full report customized based on your request.

Secret Shop & Follow Up Bar Training

After providing you a full report we'll conduct an in-house training for your staff.

Custom Service

We're open to most requests. Advise us what needs attention and together we'll set a game plan.

Staff Efficiency

Theft Prevention

Profit Pouring

Cleanliness

Cocktail Execution

Service Sequences

Staff Integrity

Food Presentation

Get In Touch

Call us: 786-BAR-TEND

786-227-8363

Working Hours

8 AM - 10 PM, Monday - Friday 9 AM - 8PM, Sat & Sun

Facilities

Miami Lakes, Miami

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Bartending School & Bartender Training Center in Miami